HOME    AUTOMOTIVE    ABOUT US    CONTACT

1.  Pricing Policy

2.  Payment Policy

3.  Shipping Policy

4.  Warranty Policy

5.  Return Policy

 

1.  Pricing Policy

All prices are subject to change.  We are not responsible for any typographical errors on our website.

 

2.  Payment Policy

Orders will be processed once payment has been received.  We will accept money orders, cashier's checks, personal checks and credit cards.  Credit cards are accepted through "Paypal" online payment system.  Credit card transactions will be debited once the item has shipped.  Personal checks will be held 10 days to clear. 

 

3.  Shipping Policy

We are not responsible for damage or loss of item(s) once shipped.  Insurance will be available for all purchases and will be the responsibility of the customer.  The customer must choose and notify Sector One Design of the desire for insurance before any item(s) is/are shipped.  If insured, the customer must initiate the claims process.  Please check any shipments for missing items or damage in the presence of the mail courier.  We will only ship to the address on the credit card, check, etc.

 

4.  Warranty Policy

Sector One Design products carry a 1 year limited warranty from date of shipment against manufacturing defects.  This limited warranty is non-transferable and covers the original purchaser only.  Products for warranty returns must be issued a RMA (see Return Policy) to be returned for warranty service.  Products for warranty returns must be shipped via postage paid shipping.  Sector One Design is not responsible for damage to the item during return shipping.  Please call to request a RMA number.  The warranty policy does not cover damage or wear from usage, neglect and/or improper installation.  Upon return, the product will be inspected.  Products determined to qualify for warranty will be replaced or refunded at Sector One Designs discretion.  Products not covered by warranty will be returned to the sender by COD shipping.  Warranty returns will be by refund or replacement of the original product only.  Refunds will not exceed the original purchase price.

 

5.  Return Policy

Regular items will be returnable within 14 days from date of delivery.  Returned items will be charged a 10% restocking fee, and refunds will not include shipping and handling costs.  All returns must obtain a RMA (Returned Merchandise Authorization) before the item will be processed.  Please call to request a RMA number.  The returned item must include all papers, receipts, instructions, stickers, and original packaging.  The returned item must be in new and resaleable condition.  Refunds will be credited only after the items being refunded have been received and inspected.  Refunds will be sent out via company check or refunded to the purchaser's credit card account, at the discretion of Sector One Design.